Sample interview questions: How do you handle situations where a client requests additional features or customization for their backflow prevention devices?
Sample answer:
- Actively Listen and Clarify Needs: Engage with the client to fully understand their specific requirements. Ask clarifying questions to ensure a thorough understanding of their desired customizations.
- Assess Feasibility: Evaluate the technical feasibility of the requested features. Consider factors such as code compliance, device compatibility, and system performance.
- Provide Options and Recommendations: Present the client with viable options that meet their needs while adhering to industry standards. Discuss the pros and cons of each solution, explaining the potential benefits and limitations.
- Consider Cost Implications: Discuss the potential cost implications of the additional features or customizations. Provide transparent estimates and work with the client to find a cost-effective solution that aligns with their budget.
- Obtain Approval: Ensure the client fully understands and approves the propose… Read full answer
Source: https://hireabo.com/job/12_0_11/Backflow%20Prevention%20Technician