Sample interview questions: Describe a time when you had to deal with a difficult contractor during an inspection. How did you handle it?
Sample answer:
During an inspection, I encountered a contentious contractor who steadfastly disputed my findings. Despite presenting irrefutable evidence of code violations, he remained adamant in his stance.
To navigate this challenging situation, I employed the following strategies:
1. Maintain Professionalism and Calm:
I remained composed and respectful throughout the interaction, recognizing that emotions could cloud judgment. I avoided confrontational language and focused on presenting the facts objectively.
2. Thorough Documentation and Evidence:
I meticulously documented all observations and findings, supported by photographs and measurements. This irrefutable evidence strengthened my position and provided a solid basis for my conclusions.
3. Explain Rationale Clearly:
I took the time to thoroughly explain the reasoning behind my findings, referencing relevant codes and industry best practices. I used clear and concise language to ensure the contractor understood my perspective.
4. Collaborative Approach:
Despite the initial disagreement, I emphasized that our … Read full answer
Source: https://hireabo.com/job/12_0_7/Plumbing%20Inspector