Sample interview questions: How do you handle paperwork and documentation related to your work?
Sample answer:
- Maintain Organised Records:
- Utilise digital or physical filing systems to maintain organised records of all paperwork and documentation related to your work.
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Establish a systematic approach for categorising and storing documents, such as customer information, work orders, invoices, and warranties.
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Utilise Digital Tools:
- Embrace digital tools and software to streamline paperwork management.
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Consider using cloud-based platforms or applications that allow you to access and update documents from anywhere, enhance collaboration, and promote efficiency.
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Create Detailed Work Orders:
- Ensure that work orders are comprehensive and include all relevant details, such as customer information, job site address, description of the issue, and any specific instructions.
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Clearly outline the scope of work, including all materials, labour, and estimated costs.
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Document Work Performed:
- Keep detailed notes and records of the work performed during each job.
- Document any unexpected issues encountered, solutions implemented, and materials used.
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Include photographs or videos to provide visual evidence of the work completed.
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Invoice Accurately and Promptly:
- Generate invoices promptly after completing each job, ensuring they include accurate descriptions of the work performed, materials used, and labour charges.
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Clearly indicate payment terms, including due dates and accept… Read full answer
Source: https://hireabo.com/job/12_0_3/Service%20Plumber