Can you provide an example of a time when you had to handle an upset or dissatisfied customer?

How do you ensure customer satisfaction during drain repair projects?

Have you ever used hydro jetting equipment to clear drains? If so, can you explain the process?

Can you explain the process of drain snaking and when it is the most appropriate solution?

Are you comfortable working with various plumbing materials, such as PVC, copper, or cast iron?

How do you communicate and collaborate with clients or team members during drain repair projects?

Can you describe a time when you successfully resolved a complex drain issue?

How do you handle working in confined spaces?

What do you consider the most challenging aspect of being a Drain Technician?

Have you ever worked on sewer systems? If so, can you explain the differences in approach compared to regular drain repairs?