Sample interview questions: How do you handle customer interactions and ensure a high level of customer satisfaction in your work?
Sample answer:
- Maintain a positive and professional attitude. Customers are more likely to be satisfied with your work if they feel that you are friendly, helpful, and knowledgeable. Always be polite and respectful, even if the customer is upset.
- Listen to the customer’s needs. It is important to understand what the customer wants before you start working. Ask questions and make sure that you are clear on the customer’s expectations.
- Be honest and upfront with the customer. If there are any potential problems with the project, make sure to let the customer know upfront. This will help to avoid any surprises down the road.
Source: https://hireabo.com/job/12_1_3/Residential%20Electrician